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Plains All American Pipeline regrets if this accidental release has had an impact on you or your business. A claims line has been established to address personal and business losses due to the oil release.

  1. If you feel you have been impacted by the Line 901 crude oil release, call our toll-free claims line, 866-753-3619.
  2. The call center is manned 24 hours a day, 7 days a week, to handle claims.
  3. Once you have made your claim, it will be assigned to a claims representative.
  4. The claims representative will contact you to set up an appointment.
  5. The claims representative will review the claim with individuals/businesses to determine the total loss.
  6. A claim will need to be accompanied by receipts or other support to substantiate your claim. Any exceptions will be made on a case by case basis.
  7. Valid claims are paid in conjunction with receiving a completed release or interim release settlement agreement.
  8. We typically expect payments to be made within 10 business days following the submission of all documentation.